Meet the NER Team

Chad founded New England Restoration in 1986 with a single conviction: emergency service should feel like emergency care. Nearly four decades later, he still walks every major job and sets the standard for how the team treats every family.

Karan oversees the financial health and operational integrity of NER, ensuring every project is managed with the same precision and accountability we bring to the job site.

Paul coordinates the day-to-day operations of NER — scheduling, logistics, crew deployment, and client communication — keeping every project on track from first call to final walkthrough.

David builds and maintains NER's network of insurance partners, contractors, and referral relationships — connecting homeowners with the right resources at the right time.

Dylan is often the first face a homeowner sees in a crisis. His calm under pressure and technical expertise set the tone for every job he leads in the field.

Rob brings precision and professionalism to every emergency response. His deep knowledge of water mitigation and structural drying makes him one of NER's most trusted technicians.

Coming soon — we're growing our team. This position plays a critical role in managing client projects from assessment through completion.

Coming soon — we're growing our team. This position plays a critical role in managing client projects from assessment through completion.

Coming soon — our Crew Chief leads field teams on complex, multi-day restoration projects, ensuring every crew member performs to the NER standard.

Coming soon — the backbone of our office operations, keeping communications, scheduling, and client records running smoothly every day.

Coming soon — our QC Officer performs final inspections on every completed job, verifying that NER's standards — and yours — are fully met before we close a project.

Coming soon — leading NER's brand presence, community outreach, and digital strategy to connect more Connecticut families with the Emergency Care they deserve.